When a shingle blows off in a storm or a slow leak finally shows up on your ceiling, you need a crew that answers the phone and shows up β not a call center that puts you on hold. Big Toms Roofing sends licensed, local Lancaster roofers to your door, usually the same day you call.
Big Toms Roofing isn't a national call center that dispatches whoever's cheapest that week. We're a licensed roofing operation built around Lancaster and the surrounding Lancaster, PA communities, with crews who know the local building codes, the weather patterns, and the housing stock inside and out.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Lancaster job.
High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Lancaster emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.
A Flat Roof Repair replacement is one of the biggest investments a Lancaster homeowner makes in their property, and we treat it that way β daily site cleanup, magnetic nail sweeps, and a final walkthrough with the crew lead before we consider the job done.
Commercial roofs fail differently than residential ones β ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Lancaster commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
Buying or selling a home in Lancaster? A pre-purchase roof inspection gives you real leverage in negotiations and peace of mind about what you're actually buying β no guessing about remaining roof life.
Poor attic ventilation cooks shingles from underneath and can void manufacturer warranties. Our Lancaster crews balance intake and exhaust ventilation to extend the life of your Flat Roof Repair system and lower attic temperatures in summer.
Every one of these commitments exists because a Lancaster homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
Every estimate is itemized and handed to you before we touch the roof β no verbal quotes that change once the ladder comes down.
Because our trucks stay staged around Lancaster, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here β it's required training that affects how your warranty is honored.
If something about the finished work doesn't sit right with you, call us back and we'll make it right β that's the deal.
Our team has sat through enough adjuster meetings in Lancaster, PA to know what documentation actually moves a claim forward.
We treat your yard and driveway like we'd want ours treated β swept, protected, and cleared before we leave each day.
{We don't cherry-pick these β they're representative of the calls, texts, and reviews we get after most Flat Roof Repair jobs in Lancaster.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Their inspection before we bought our house flagged ventilation and flashing problems that weren't obvious on a walkthrough. Glad we called them before closing, not after."
Our dispatch radius from Lancaster reaches the surrounding Lancaster, PA communities as well β if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Lancaster-area zip codes: 17603 17602 17601 17608 17622 17699
Whether it's an emergency or a project you've been planning, +1-855-469-0306 connects you to a real local roofer β not a call center.
π Call +1-855-469-0306 β Serving Lancaster, PA
