When a shingle blows off in a storm or a slow leak finally shows up on your ceiling, you need a crew that answers the phone and shows up β not a call center that puts you on hold. Big Toms Roofing sends licensed, local Lancaster roofers to your door, usually the same day you call.
Big Toms Roofing isn't a national call center that dispatches whoever's cheapest that week. We're a licensed roofing operation built around Lancaster and the surrounding Lancaster, PA communities, with crews who know the local building codes, the weather patterns, and the housing stock inside and out.
From a single missing shingle to a full tear-off, our Lancaster crews handle every stage of roofing work with the same attention to detail β licensed, permitted, and cleaned up when we leave.
When a tree limb punches through decking or shingles peel back in a wind event, water gets in fast. We prioritize emergency calls in Lancaster above scheduled work, get a tarp on within hours, and document everything with photos for your insurance file.
Whether your roof is past its expected lifespan or storm damage made repair impractical, our replacement crews handle permitting, disposal, and installation start to finish, with a written timeline you can plan around.
We work directly with property management companies and HOAs across Lancaster to keep flat and low-slope roofs maintained on a predictable schedule, instead of waiting for emergency calls that disrupt business.
A lot of roof failures are preventable with a twice-a-year inspection catching lifted flashing or worn pipe boots before they turn into interior water damage. Our Lancaster inspection service checks the field, flashing, penetrations, gutters, and attic ventilation, then hands you a written report with photos.
Ice damming is a real problem in Lancaster, PA winters when it happens. We install proper ice-and-water shield and improve attic insulation and ventilation to stop the freeze-thaw cycle that damages eaves.
Every one of these commitments exists because a Lancaster homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.
Because our trucks stay staged around Lancaster, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here β it's required training that affects how your warranty is honored.
Every completed job comes with a written workmanship warranty separate from the manufacturer's material warranty.
Our team has sat through enough adjuster meetings in Lancaster, PA to know what documentation actually moves a claim forward.
We treat your yard and driveway like we'd want ours treated β swept, protected, and cleared before we leave each day.
We don't cherry-pick these β they're representative of the calls, texts, and reviews we get after most Roofing jobs in Lancaster.
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"They handled the entire insurance claim conversation with our adjuster, sent over photo documentation, and honestly made a stressful situation way less stressful. Roof looks great too."
"As a property manager I've worked with a lot of roofing companies and Big Toms Roofing is one of the few that actually communicates before showing up and after the job's done."
"Bought a house in Lancaster last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Our dispatch radius from Lancaster reaches the surrounding Lancaster, PA communities as well β if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Lancaster-area zip codes: 17603 17602 17601 17608 17622 17699
One call gets a licensed Lancaster roofer looking at your problem, usually the same day, with a written estimate before anything starts.
π Call +1-855-469-0306 β Serving Lancaster, PA
